Refund policy

Products purchased on www.rutland.com that have not been damaged or used may be returned within 30 days for a full refund. All other returns will be considered on a per-order basis. Rutland reserves the right to limit returns regardless of receipt. Please call Rutland at 800-544-1307 to set up a return. Original shipping charges are not refundable and return shipping charges must be paid by the customer. Rutland is not responsible for returns until they are received by the manufacturing plant. For items purchased with a credit or debit card, refunds will be credited back to the card used for the original purchase. For items purchased with a check, refunds will be mailed via check.